DaSH Overview

DaSH (DACX™ 24x7 Support Helpdesk) is committed to offer improved efficiency via professional management of support requests, transparency via live support details and overall high responsiveness to Drishti's customers at unparalleled cost. Drishti offers three different support packages (Silver, Gold, Platinum) allowing its customers to pick-n-choose the desired package.

Silver: Silver support package is the lowest level of support that is appropriate for organizations that have a strong and experienced IT team and require minimum support assistance.

Gold: Gold support package is the middle level of support that includes certain free visits from DACX™ engineers along with priority responsiveness.

Platinum: Platinum support package is the highest level of support that includes complementary Professional Services along with top-priority response and free visits from DACX™ engineers.